To establish and maintain a reputation of superb work quality, integrity, customer service and
professionalism.
To achieve it, we practice these principles:
> Meet our commitments - that means we do what we commit
> Be honest - if we are wrong, we admit it and fix it immediately
> Maintain a strong moral code - meet our customers expectations
> Treat everyone with respect - use kind words and gestures
> Build and maintain trust - we know relationships are more important than sales
SGBM was built on this cornerstone of ethics and on the quality of our people. Every employee has
adopted and practices these principles. They permeate our daily processes, both internally and
externally.
Characteristics like respect, ethics, and integrity are hard to define - but they are quick to
recognize.