Selling the Highest Quality Printed Products
Quality Standards
We have high standards, and our goal is to sell the highest-quality printed products we possibly can.
We define quality by evaluating the finest papers, purchasing earth-friendly inks and consumable
products, hiring talented employees, and building reliable workflow systems that enable us to hit
demanding deadlines.
Extraordinary Service We go to extraordinary lengths to satisfy and delight our customers. We
earnestly try to meet or exceed your expectations on every single printed document you purchase
from us. We know that by doing so, our customers will become an advocate for our business.
Advocates do more than just buy printing. They talk about it with their friends and business
associates.
Meaningful Value We offer value to our customers by providing them with high-quality printing, on
time, on budget, and with a competitive price. We are constantly challenged to improve the value
proposition for our customers.
The Customer
Here are our favorite customer service quotes.
"There is only one boss. The customer. And he can fire everybody in the company from the
chairman on down, simply by spending his money somewhere else.